XFOR: IMC NDRs or Misdirects Mail Without Domain Address
PSS ID Number: 156997
Article Last Modified on 10/2/2003
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q156997
SYMPTOMS
The Internet Mail Connector (IMC) may return outbound mail as
undeliverable, giving the reason "Host Unreachable," or it may misdirect
mail to an incorrect SMTP host.
CAUSE
If the SMTP recipient address does not include the "@domain" part of an
address, the IMC attempts to resolve a domain name consisting simply of the
period (.). If the Domain Name Service (DNS) queries for the domain "."
result in an answer, the mail is sent to that SMTP host. The message will
eventually be rejected by the receiving host, because the user name does
not exist on that erroneous SMTP host. If the DNS queries for domain "." do
not result in an answer, the message is re-queued by the IMC for possible
delivery later with the reason "Host Unreachable".
WORKAROUND
To work around this problem:
- On the Connections property page, configure the IMC to deliver all mail
to a specific host that is able deliver mail without the domain part of
the address.
STATUS
Microsoft has confirmed this to be a problem in Exchange Server version
4.0. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
Keywords: kbusage KB156997
Technology: kbExchange400 kbExchangeSearch kbZNotKeyword2