Knowledge Base

XCLN: Unread Messages Might not be Displayed in Bold

Article ID: 156975

Article Last Modified on 10/28/2006


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This article was previously published under Q156975

SUMMARY

It is possible for unread message headers to not be displayed in Bold in the Microsoft Exchange client. This can be caused by the font that is selected to display message headers in the Inbox.

NOTE: The unread message count still displays correctly on the Microsoft Exchange status bar.

MORE INFORMATION

By default, Microsoft Exchange will use MS Sans Serif 8pt for message headers. If that has been changed, the aforementioned symptoms might occur. The steps below discuss how to modify the system settings. If you choose this method, the icon font is changed for all desktop icons, not just Microsoft Exchange client Inbox headers:

  1. Click the Start button, click Settings, and then click Control Panel.
  2. Double-click the Display icon.

    NOTE: You can skip steps 1 and 2 if you click the desktop with the right (secondary) mouse button and then click Properties.
  3. Click the Appearance tab.
  4. On the Item menu, click Icon.
  5. On the Font menu, select a different font, and then click OK.

Keywords: kbusage KB156975