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Boot Loader Screen Keeps Repeating During Setup

PSS ID Number: 156903

Article Last Modified on 2/20/2002


The information in this article applies to:


This article was previously published under Q156903

SYMPTOMS

When you install Microsoft Windows NT 4.0, during the GUI-mode portion of Windows NT Setup, the boot loader screen counts down from the default 5 seconds to 0, the screen goes black, and then the boot loader screen reappears and cycles through this process indefinitely.

CAUSE

The boot drive may be infected with a boot-sector virus.

RESOLUTION

Use a reputable third-party virus scanning product to detect and clean the boot sector of the system drive. Do not use FDISK /MBR as some boot sector viruses may permanently damage the boot sector when removed in this manner.

Additional query words: 4.00 loop load

Keywords: kbnetwork kbprb KB156903
Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTWsearch