MSB Dinos: Errors Installing with 8-bit Sound Card
Article ID: 156775
Article Last Modified on 8/17/2005
APPLIES TO
- Scholastic's The Magic School Bus Explores in the Age of Dinosaurs
This article was previously published under Q156775
SYMPTOMS
When you start installing Magic School Bus Explores in the Age of
Dinosaurs (MSB Dinosaurs), the following message may appear:
Microsoft Kids Setup
Program has detected that:
your sound card does not support Microsoft Kids Setup
11.025 kHz mono, 8-bit
11.025 kHz Stereo, 8-bit
22.05 kHz mono, 8-bit
MORE INFORMATION
This problem has been reported with the original Creative Labs Sound
Blaster (8-bit), ESS ES488 (8-bit), and Media Vision Thunder Board (8-bit)
sound cards, as well as other older, 8-bit sound cards.
Microsoft has confirmed that this is a problem in Magic School Bus Explores in the Age of Dinosaurs, version 1.0.
Microsoft has confirmed this to be a problem in .
Contact Customer Service at 1-800-426-9400 between the hours of 6:00am
and 6:00pm Pacific time to obtain a refund or contact your local
computer retailer for information regarding upgrading your sound card
to 16-bit or better.
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