Knowledge Base

XCLN: Date/Time Field Corruption in Macintosh Client

Article ID: 156720

Article Last Modified on 10/28/2006

Microsoft Exchange Client 4.0 for Macintosh

This article was previously published under Q156720

SYMPTOMS

Periodically, the Received Date/Time fields get corrupted on version 4.0 of the Microsoft Exchange Macintosh client. This corruption occurs in both the viewer and the message.

CAUSE

The data and time resource can be flushed in low memory situations.

A confirmed instance of this problem occurs when running zMail version 3.3.0 and the Microsoft Exchange Macintosh client simultaneously on a Macintosh with 8 megabytes of RAM.

WORKAROUND

Do not run zMail version 3.3.0 and the Microsoft Exchange Macintosh client simultaneously.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbusage KB156720