Knowledge Base

GW: Graphics Are Not Printed or Are Printed Incorrectly

Article ID: 156659

Article Last Modified on 1/19/2007


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This article was previously published under Q156659

SYMPTOMS

When you try to print a document in Greetings Workshop, you may see one of the following symptoms:

  • Graphics are not printed, but text is printed correctly.
  • Graphics are garbled or are missing sections.
  • Graphics are not printed or they are printed in an incorrect color.
  • The print job is sent to the printer, but there is no output.

RESOLUTION

To correct these problems, change the printer spooling settings from Enhanced Metafile format (EMF) to RAW.

To change the printer spooling settings from EMF to RAW, follow these steps:

  1. Click Start, point to Settings, and then click Printers.
  2. Double-click your printer icon.
  3. On the Printer menu, click Properties.
  4. On the Details tab, click Spool Settings.
  5. Click the arrow to the right of Spool Settings Format and click RAW.
  6. Click OK to close each dialog box and exit the Printers control panel.

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Keywords: kbfaq KB156659