Knowledge Base

HP DeskJet 660C and 855C Drivers Do Not Print Color at 600 DPI

Article ID: 156637

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q156637

SUMMARY

The Hewlett-Packard (HP) DeskJet 660c and 855C printer drivers included with Windows NT version 4.0 provides only monochrome printing at 600 dots per inch (dpi), although the printer is capable of color printing at 600 dpi x 300 dpi.

MORE INFORMATION

Hewlett-Packard provides updated printer drivers that use Hewlett- Packard's Color Resolution Enhancement Technology (CRET) to support color printing at 600 dpi x 300 dpi. To obtain these updated printer drivers, please visit Hewlett-Packard's Web site.

For additional information about these updated drivers and their capabilities, please contact Hewlett-Packard Technical Support.

Additional query words: prodnt dj

Keywords: kbprb kbprint KB156637