Knowledge Base

Err Msg: Account Unknown--Account Deleted

Article ID: 156608

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q156608

SYMPTOMS

When you attempt to create a Network-disabled hardware profile, you may receive the following error message:

Account Unknown
Account Deleted

When you click OK on the error dialog, the Network-disabled check box is unavailable and cannot be checked. The next time you view the properties of the hardware profile, the Network tab will be greyed out and show the following statement on the page:

   There are no network adapters in this computer.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Version 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt thinkpad grayed gray grey

Keywords: kbsetup KB156608