WD97: Why You Are Unable to Recover a Lost Document
Article ID: 156577
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q156577
SYMPTOMS
Word may be unable to automatically recover your document after Word shut
down unexpectedly.
CAUSE
This problem may occur when any of the following conditions are true:
- An AutoRecover file has not been created yet.
By default, an AutoRecover file will not be saved until ten minutes
after you start work on it. After ten minutes, the AutoRecover file
is created. If a failure shuts down Word prematurely, Word will use
the AutoRecover file to recover the document.
- An AutoRecover file is deleted after the document has been saved.
A new AutoRecover file is not created until after the next
AutoRecover duration (by default: ten minutes after you start
working on the document).
- The document was closed and changes were not saved.
Once a document has been closed, the AutoRecover file is deleted.
There is no way to recover the document once the file has been
closed and changes were not saved.
WORKAROUND
To change the AutoRecover Save duration, follow these steps:
- On the Tools menu, click Options, and then click the Save tab.
- In the "Save AutoRecover Info Every" box, change the number to the
desired time interval between AutoRecover saves, and click OK.
NOTE: AutoRecover is not a substitute for saving your document. When you
use AutoRecover, Word creates a temporary file to recover your document if
Word shuts down unexpectedly. You must still save your document in order to
retain your changes.
Additional query words: crashed hung locked corrupt frozen tshoot
Keywords: kbfaq kbinfo kbualink97 KB156577