Article ID: 156472
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q156472
SYMPTOMS
The following error message can appear on a dial-in only RAS server:
The xxxx protocol can not be selected because it is not installed or it
is disabled for Remote Access. To change, in Control Panel start
Network, choose Services page, Remote Access Properties, and press the
Network button.
This error message is incorrect.
CAUSE
If you configure a RAS server for dial-in only, start Dial-Up Networking
(to dial out), and select a protocol under the server tab (independent of
the dial-up server type chosen), you get an error message incorrectly
saying that you don't have the protocol installed or you don't have the
protocol enabled for RAS.
Because dial-out is disabled on the computer, the error message should be
something like the following (which you might see if the Dial-Up Networking
tool is started from Accessories):
This server is configured to be a dial-in only server. You cannot use
phone book to configure dial-out options. Please contact your
administrator for more information.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. We
are researching this problem and will post new information here as it
becomes available.
Additional query words: prodnt RAS
Keywords: kbnetwork kbsetup KB156472