Knowledge Base

SMS: PCM Looks in Wrong Path for Default Distribution Server

Article ID: 156402

Article Last Modified on 6/14/2005

Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q156402

SYMPTOMS

A window for Package Command Manager (PCM) appears, containing the following message:

Unable to connect to \\server\share(s)

The window then lists the distribution servers the client is using as defined in the Sms.ini file. This list also contains an incomplete path to the package on the logon server (which Package Command Manager tries first by default). The following line is how the path reads:

   \\server\share\pcmpkg.src

The following line is how the path should read:

   \\server\share\SMS\pcmpkg.src\packageID

CAUSE

Package Command Manager looks at the wrong path on the default distribution server (the logon server). Furthermore, none of the other distribution servers are available, or permissions are not set for the user in question.

WORKAROUND

To work around this problem, change the permissions on one or more of the distribution servers listed in the client computer's Sms.ini file to allow the user access to the package.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK

Additional query words: prodsms 1.20

Keywords: kbnetwork kbpcm kbremoteprog kbtshoot KB156402