Knowledge Base

Wacom Tablet Driver Does Not Unload at System Shutdown

Article ID: 156259

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q156259

SYMPTOMS

When you are using a Wacom Tablet with Windows NT 4.0, you may experience any of the following symptoms:
  • The tablet driver (Wacomkey.exe) does not exit properly when Windows NT shuts down.
  • You receive an application error while attempting to open the Wacom tool in Control Panel.
  • The event log fills up with overflow messages.

CAUSE

Older versions of Wacom's tablet drivers can cause these problems, as they are not designed to operate with Windows NT 4.0.

RESOLUTION

Contact Wacom for updated versions of the drivers. The drivers are also available on Wacom's Web site at http://www.wacom.com.

Additional query words: prodnt

Keywords: kbhardware KB156259


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