XCLN: File, Send Brings Up Window with Missing Options
Article ID: 156073
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
This article was previously published under Q156073
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256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you open the File menu and click Send from a MAPI enabled application
like Microsoft Word or Excel, some options might be missing from the
Compose window. In particular, there is no View or Compose menu, and the
other menu items are abbreviated. For example, the File menu only contains
Send and Properties options.
CAUSE
The Use Simplified Form to Send From Other Applications option has probably
been enabled in the Microsoft Exchange client. This feature was added and
enabled by default in Microsoft Exchange version 4.0 Service Pack 2 (build
4.0.993).
With this option enabled, performance is greatly improved over the standard
form. This was one of the most requested improvements to MAPI.
WORKAROUND
To disable this option, do the following:
- Start the Microsoft Exchange Client.
- From the Options menu, click Tools.
- Click the Send tab.
- Clear the Use Simplified Form to Send From Other Applications check box.
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