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IIS FTP Server Will Not Start

Article ID: 156054

Article Last Modified on 6/23/2005


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This article was previously published under Q156054
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

When trying to start the IIS FTP Server services in the Internet Service Manager, the service won't start and won't give a message indicating a problem.

Trying to start any of the IIS services with the Services tool in Control Panel results in the following error message:
Could not start the FTP Publishing Service service on \\computername

Error 10048:

No text is given with the above error number.

The following system event appears in the event viewer:
Event ID: 7023
Source: Service Control Manager
Type: Error
Description: The FTP Publishing Service service terminated with the
following error:

No error description is given with the above system event.

CAUSE

The Windows NT FTP Server service is running. The Windows NT FTP service and the IIS FTP Publishing Service cannot both run at the same time. The two FTP Server services conflict.

RESOLUTION

  1. In control panel, click Network.
  2. Select the FTP Server, and select Remove.

Additional query words: prodiis

Keywords: kbother KB156054