Knowledge Base

PPT: Error Trying to Install Internet Assistant for PowerPoint

Article ID: 156003

Article Last Modified on 8/17/2005


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This article was previously published under Q156003

SYMPTOMS

When you try to install the Internet Assistant for Microsoft PowerPoint on a computer that has PowerPoint 4.0 or PowerPoint 97 installed, but not PowerPoint 95, you may receive the following error message:
Error: You don't have Visual Basic add-ins installed with PowerPoint. Please run PowerPoint setup

CAUSE

PowerPoint 95 is designed to accept add-in products written in Microsoft Visual Basic. The setup program for the Internet Assistant checks the Windows Registry to see if that add-in support has been installed. If PowerPoint 95 has not been installed, the proper information is not written to the Windows Registry.

You may also receive this error if you install PowerPoint 95, but you choose the Laptop (minimum) installation option. The Laptop installation does not install the Visual Basic add-in support.

PowerPoint 97 has this ability and does not need to have the Internet Assistant installed to provide this service. It can be accessed from the File menu.

RESOLUTION

If you have PowerPoint 4.0 and you want to use the Internet Assistant, you must upgrade to PowerPoint 95. Furthermore, when you install PowerPoint 95, you should not choose the Laptop (minimum) installation.

If you have already installed PowerPoint 95 with the Laptop installation, use PowerPoint Setup to remove PowerPoint. Then, reinstall it using the Typical or Custom/Complete installation choices.

Additional query words: 4.0 7.0 ppt4.0 ppt7.0 ppt4 ppt7 VBA ppa IA pptia pptia.exe ppt97 ppt8.0 8.0

Keywords: kbinterop kbprb KB156003