XCLN: Update Not Updating Files in Directories w/Long File Names
Article ID: 155885
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Schedule+ 97 Standard Edition
This article was previously published under Q155885
SYMPTOMS
When running Update.exe for Microsoft Exchange Server Service Pack 3 on a
client computer running Windows 95, some files are not updated. Update.exe
runs without an error, and states that Setup was completed successfully.
The following are the affected files:
Msspc32.dll
Scanpst.exe
Newprof.exe
Exchng32.exe
Mlshext.dll
CAUSE
The update program uses the 16-bit version of the API to locate and read
the directory names. This version of the API does not support long file
names, and the process cannot find the files to be updated (that is,
C:\Program Files\Microsoft Exchange\Exchng32.exe) so they are never copied
over the older versions.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange
clients, version 4.0, listed at the beginning of this article. This problem
was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For
information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):
Additional query words: gone missing disappear vanished
Keywords: kbbug kbfix kbusage KB155885