Knowledge Base

CG3: Sound Recorder Needed to Add .wav Files to Clip Gallery

Article ID: 155854

Article Last Modified on 9/26/2003

APPLIES TO

This article was previously published under Q155854

SYMPTOMS

If you try to import a .wav file into Microsoft Clip Gallery 3.0, you may receive the following error message:
Unable to import file type "<your drive:\path\filename>"

CAUSE

This error is generated if you do not have a program, such as Sound Recorder or Media Player, that can play a .wav file.

RESOLUTION

  1. Quit all programs that are running.
  2. Click the Start button, point to Settings, and then click Control Panel.
  3. Double-click Add/Remove Programs.
  4. Click the Windows Setup tab.
  5. Click Multimedia in the Components list. Click the Details button.
  6. Click to select the Media Player and/or Sound Recorder check boxes.
  7. Click OK in the Multimedia dialog box.
  8. Click OK in the Add/Remove Programs Properties dialog box.
  9. Follow the prompts on the screen.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00 .wav Publisher Sound Recorder Media Player mspub pub4 pub97 ppt4 ppt8 8.0 ppt97

Keywords: kberrmsg kbinfo kbinterop KB155854


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