Knowledge Base

Tape Drive Error Message When Cataloging Tape

Article ID: 155849

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q155849

SYMPTOMS

When you are cataloging a tape, you may receive the following hardware error message in Microsoft Windows NT Backup using a Sony 7000 4-milli- meter digital audio tape (DAT) device:

Tape Drive Error

CAUSE

This behavior can occur if the Sony 7000 4-millimeter DAT device has older firmware.

RESOLUTION

Contact Sony to update the device with the latest firmware revision.

Additional query words: prodnt

Keywords: kbhardware KB155849