CG3: Colors Turn to Gray in Thumbnail Images
Article ID: 155785
Article Last Modified on 9/26/2003
APPLIES TO
- Microsoft Clip Gallery 3.0
This article was previously published under Q155785
SYMPTOMS
If you add clips to Microsoft Clip Gallery, some of the colors in the
clip may show up as gray in the thumbnail for that clip. This problem may
occur if your Display properties are set for some color depth other than
256 colors.
For more information about changing the color depth of your display, search
on the word colors, and then view the "Changing the number of colors your
monitor displays" topic, using the Windows 95 Help Index.
RESOLUTION
This symptom only affects the thumbnail preview for the clip. When you
insert the clip into a publication or document, that clip will appear with
the correct colors.
If the gray makes the thumbnail unusable, delete it, change your color
depth to 256 colors, and then add the clip to Clip Gallery again.
STATUS
Microsoft is researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 3.0 publisher office w_mspub mpsub w_office office97 office95 pub97 pub4
Keywords: kbprb KB155785