No Administrative Tools or Common Folders Available

SYMPTOMS

When Microsoft Windows NT 4.0 installation finishes and it is started for the first time, an error message may appear mentioning that a service or device driver failed to start and instructing the user to check Event Viewer for more details.

Additional symptoms may include the following:

• All Common group folders, including Administrative Tools, are unavailable, so it is not possible to check Event Viewer or run any of the administrative tools such as User Manager for Domain, Server Manager, User Profile Editor, Performance Monitor, Backup, or Disk Administrator.
• No output or error message is displayed when trying to obtain the network configuration dialog box by right-clicking the Network Neighborhood icon.
• No Network icon appears in Control Panel.
• No output is produced when you run Control Network from command line.