Knowledge Base

SMS: IPX Address Not Inventoried When You Use TCP/IP

Article ID: 155503

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.1 Standard Edition
Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q155503

SYMPTOMS

If you do not use a NetWare server as the Systems Management Server logon server, the IPX address of a Windows client computer (using both TCP/IP and IPX protocols) is not inventoried.

The TCP/IP address is inventoried; however, if TCP/IP is detected, the IPX retrieval step is skipped.

NOTE: This problem does not occur with Windows NT client computers and clients that are inventoried by a NetWare server. In both these cases, IP and IPX addresses are retrieved successfully.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. Service Pack for Microsoft Systems Management Server version 1.2. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms

Keywords: kbinventory kbnetwork KB155503