Windows NT Domain Does Not Accept New Domain Password
Article ID: 155424
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q155424
SYMPTOMS
When you attempt to log on to a Windows NT domain with an account whose
password has expired from a Windows 95-based computer with password
synchronization enabled, a dialog box appears prompting you to change your
password. When you enter the old password and then the new password, you
receive a message stating the password has been changed successfully, and
then the following error message appears:
The Domain password you supplied is incorrect, or access to your
logon server has been denied.
You must then click OK and enter the new domain password again.
CAUSE
Once the initial logon request has been serviced by the Windows NT domain
controller and the password change has taken place, the Windows 95 network
provider (Msnp32.dll) performs another logon request using the original
password, not the new one. This can result in accounts being locked out if
the account lockout policy is enabled.
RESOLUTION
STATUS
This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit
http://www.microsoft.com/windows.
MORE INFORMATION
Keywords: kbhotfixserver kbqfe kberrmsg kbnetwork kbprb KB155424