Knowledge Base

PRB: ACME Setup Problems During 16-bit Installation of VSS 4.0

Article ID: 155391

Article Last Modified on 10/20/2003


APPLIES TO


This article was previously published under Q155391

SYMPTOMS

General Protection Faults (GPF) may occur during the setup under the 16-bit OS installations of Visual SourceSafe 4.0.

There are two problems that may occur:

  1. Installing Visual SourceSafe while attempting to give focus to another application may cause the following:
    * ACMSETUP GPF in MACH.DRV, or a GPF in KRNL386.EXE.
  2. Inserting the wrong disk numerous times during a floppy disk install of Visual SourceSafe Setup may cause the following:
    * GPF in GDI.EXE, or Windows For Workgroups to hang.

WORKAROUND

To work around the problem, reboot and ensure that no other applications are running. Then try reinstalling SourceSafe.

Keywords: kbsetup kbprb KB155391