Compaq Laptops Restart Instead of Powering Down
Article ID: 155373
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q155373
SYMPTOMS
Some Compaq computers do not power down after shutdown after you
set the registry value
HKEY_LOCAL_MACHINE\software\Microsoft\WindowsNT\CurrentVersion\winlogon\
PowerdownAfterShutdown:REG_SZ:1
when you are using the Microsoft HAL. This value enables a Shut Down
And Power Off option on the Shut Down menu, but if you use this option,
the computer restarts instead of shutting down.
CAUSE
This feature does not work correctly with the HAL included with Windows
NT 4.0.
RESOLUTION
To use this feature, you must obtain the HAL that supports this feature
from the computer's manufacturer.
It comes as part of the power management Softpaq, which you can download
from Compaq's Web site (
http://www.compaq.com).
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Additional query words: prodnt
Keywords: kbhardware KB155373