Article ID: 155241
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Publisher 97 Standard Edition
- Microsoft Publisher 3.0 Standard Edition
This article was previously published under Q155241
SYMPTOMS
If you install Publisher to a folder name that begins with a space
(for example, C:\ Publisher) you cannot run the Introduction
to Publisher or any of the PageWizard Design Assistants. When you run
Publisher for the first time, you see the following error:
File not found: 'THREED.VBX'.
If you click OK, you see the following additional error:
NEWINTRO
Unexpected error; quitting.
If you click Close, Publisher may stop responding to your mouse clicks
and keyboard commands.
You receive a similar set of error messages when you try to run any of
the PageWizard Design Assistants.
CAUSE
The Introduction to Publisher and the PageWizard Design Assistants
were written in Microsoft Visual Basic. Programs written in that
particular version of Visual Basic do not run well from folders whose
names begin with a space.
RESOLUTION
If you use Publisher Setup to remove Publisher, and then install
Publisher again to a folder whose name does not begin with a space,
these problems are resolved.
You can, instead, use Windows Explorer to change the name of the
folder that contains Publisher to a name that does not begin with a
space. If you do this, however, the shortcut on the Start menu won't
work. You must manually update the shortcut. Please see your Windows
95 documentation and online help for information about working with
shortcuts.
STATUS
Microsoft is researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 3.0 97 4.0 wizard page newintro mspub w_mspub pub97 pub3 pub4 pub95 THREED VBX
Keywords: kberrmsg kbsetup kbprb KB155241