Knowledge Base

Computer Restart After Text-Mode Setup Fails

Article ID: 155234

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q155234

SYMPTOMS

When you are installing Windows NT 4.0, the screen may go black at the end of text-mode Setup after Ntdetect finishes. When this occurs, you must turn the computer off and on to reset it.

CAUSE

This behavior can be caused by SCSI miniport drivers attempting to access the hardware incorrectly. On some computers, this could cause the computer to stop responding (hang) on the next boot.

RESOLUTION

Turn the computer off and on to reset it. Setup should continue normally.

Keywords: kbsetup KB155234