Knowledge Base

Writer 2: Email Asks for Exchange Profile if Exchange Is Not Run

Article ID: 155150

Article Last Modified on 6/12/2001


APPLIES TO


This article was previously published under Q155150

SYMPTOMS

If you send an e-mail package from Creative Writer when your e-mail program is not currently running, you may be asked to choose an e-mail profile even if you only have one profile on the machine and/or you have set a default profile using the Mail And Fax feature in Control Panel.

NOTE: This behavior has been observed with Microsoft Exchange installed on Microsoft Windows 95 and Windows NT 4.0. Microsoft Exchange is a MAPI (Messaging Application Programming Interface) compliant e-mail program. Microsoft did not test other e-mail programs during the writing of this article.

RESOLUTION

Make sure your e-mail program is running before you try to send an e-mail package from Creative Writer.

MORE INFORMATION

If the e-mail program is open at the time you send the email package, you may not be prompted for a profile.

Additional query words: kids mskids max writer CW CW2 profiles

Keywords: KB155150