XCLN: HP Deskjet 600C Series Prints Blank Page
Article ID: 155023
Article Last Modified on 2/27/2007
APPLIES TO
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 5.5
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q155023
SYMPTOMS
When you attempt to print from a Microsoft Exchange client for Windows 3.x
to an HP Deskjet 600 series printer or a HP Deskjet 870cxi, a blank page is
printed with a page number at the bottom of the page.
WORKAROUND
There are two workarounds for this problem. Either use the HP Deskjet 500
driver (no color support) or add the following entry to the [Options]
section of the Exchng.ini file:
UsePrintBanding=0
STATUS
Microsoft has confirmed this to be a problem with the Microsoft Exchange
client for Windows 3.x running on Microsoft Windows for Workgroups and
Microsoft Windows 3.1. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 660C 600CSE
Keywords: kbprint KB155023