Knowledge Base

PC Win: Import, Export Folder Command Missing In File Menu

Article ID: 154715

Article Last Modified on 10/30/2006


APPLIES TO


This article was previously published under Q154715

SYMPTOMS

When importing or exporting an MMF (Mail Message File) folder in the Mail client, the Export Folder and/or Import Folder options are missing from the File Menu.

The File Menu will contain only the following options: Open, Move, Copy, Delete, Save As, Save Attachment, Message Finder, New Folder, Folder Properties, Print, Print Setup, Exit, and Exit and Sign Out.

CAUSE

The Import and/or Export Folder MAPI command is missing from the [Custom Command] section of the MsMail.INI.

RESOLUTION

The [Custom Command] section of the MsMail.INI should appear as follows to allow the import and export of MMF folders. Add the following:

[Custom Commands]
IMEX=3.0;File;;10
EXF=3.0;File;&Export Folder...;11;IMPEXP.DLL;0;;Exports folders to a backup file;MSMAIL.HLP;2860
IMF=3.0;File;&Import Folder...;12;IMPEXP.DLL;1;;Imports folders from a backup file;MSMAIL.HLP;2861


Additional query words: 3.20 3.50

Keywords: KB154715