HP Scanners Not Detected by Deskscan Program

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After you start Deskscan, your computer may slow for 3-4 minutes before Deskscan finally appears and misreports the scanner as absent. If you attempt to test for the presence of the scanner, the computer slows again for 3-4 minutes. If you opt to view the SCSI address settings within Deskscan, a scanner is reported at all eight IDs, even when it and the adapter are the only devices on the bus. Regedt32 reports the situation properly.

This behavior has been reported with the HP ScanJet IIp and IIc using the BusLogic BT-646s h/a (MCA card) adapter and also on a PowerPC using the BT-542B and BT-545S SCSI controllers.

NOTE: The scanners on the Windows NT 4.0 Hardware Compatibility List were not tested on BusLogic controllers. These scanners are only supported if connected to one of the following SCSI controllers: AHA-1542CP, AHA-2742, and AHA-2940, NCR 8100S, and 8250S.

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