XCLN: Inbox Rules Cannot be Modified on Macintosh Client
Article ID: 154708
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 4.0 for Macintosh
This article was previously published under Q154708
SYMPTOMS
A Microsoft Exchange client for Macintosh Inbox rule cannot be modified
because the Edit Rule button is grayed out. This only occurs when an Alert
Inbox rule has been created using a Microsoft Exchange client for Windows.
This is by product design.
WORKAROUND
- Delete all rules with Alerts from the Microsoft Exchange client for
Windows. You can do this by clicking Inbox Assistant on the Tools menu,
highlighting the rule with the Alert, and clicking Delete Rule.
- Re-create your rules using the Microsoft Exchange client for Macintosh.
NOTE: This workaround does not apply for sound rules.
Keywords: kbusage KB154708