PUB: Removing Publisher 95 Disables Some Publisher 97 Features
Article ID: 154655
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Publisher 3.0 Standard Edition
This article was previously published under Q154655
SYMPTOMS
If you use Publisher Setup to remove Publisher 3.0 from a computer that
also has Publisher 97 installed, some Publisher 97 features will stop
working correctly. For example,
- PageWizard Design Assistants will not appear in the Startup dialog
box.
- The Background Schemes dialog box will not list any schemes.
- The Design Gallery will be empty.
In addition, you will receive error messages when you try to use the
following features:
- Mail Merge
- The Hyphenation Dictionary
CAUSE
When you uninstall Publisher 3.0, the following key is deleted from
your Windows registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Publisher
Because Publisher 97 also uses this key, some features stop working
when it is removed.
RESOLUTION
To successfully register all the Publisher features, run Setup again
and click the Reinstall button.
STATUS
Microsoft is researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 3.0 4.0 pub97 pub95 pub3 pub4 w_mspub mspub
Keywords: kbsetup kbprb kbfaq KB154655