Knowledge Base

Slow Performance in NetMeeting When Sharing Graphics

Article ID: 154623

Article Last Modified on 11/14/2003

APPLIES TO

This article was previously published under Q154623

SYMPTOMS

When you are sharing a program that displays a large amount of graphics, you may notice a decrease in your computer's performance (or speed). Also, your computer's performance loss may increase as you add more members to your conference.

CAUSE

NetMeeting intercepts calls made to the Windows Graphical Display Interface (GDI; the Windows component that handles display information), and transmits those calls to the other members of the conference. In this process, graphical resources (memory) are used and may slow your computer's performance noticeably.

RESOLUTION

Use any of the following methods to improve performance:

  • Decrease the number of participants in the conference.
  • Increase the speed of your network connection. To do so, you can try installing a faster modem, or lowering the amount of network traffic on your local area network (LAN). For information on how to lower the amount of network traffic on your LAN, contact your network administrator.
  • Close any unneeded programs to increase the available graphical resources.

Additional query words: 1.00 2.00

Keywords: kbenv kbui KB154623


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