XADM: Service Packs Fail to Install All Files with -d Option
Article ID: 154547
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 4.0
- Microsoft Schedule+ 97 Standard Edition
This article was previously published under Q154547
SYMPTOMS
After you expand files for Microsoft Exchange Service Packs using the
PKUNZIP -d option, some of the files and/or directories are missing.
CAUSE
It appears that PKUNZIP has a limitation of seven directory levels. For
example the SP2_400I.EXE file, when expanded, is four levels deep. If you
start expanding this file in a directory that is greater than three levels
deep, it will fail to expand any files that are in a directory that is
eight levels deep, and it will fail to create directories at the ninth
level.
WORKAROUND
There are two solutions to this issue:
- Make sure you do not decompress the Service Pack 2 files in a directory
that is deeper than 3 levels.
-OR-
- Use the MS-DOS Substitute command to map a drive to the directory
structure. For example:
SUBST E: C:\SERVIC~1\EXCHAN~1\SERVIC~1\Server
- Decompress the SP2 files from drive E.
MORE INFORMATION
The level of directory that this problem will encounter will vary
depending on the length the directory path. If using the substitute
command, remember this is an MS-DOS command, and it does not support long
file names.
Additional query words: PKZIP PKUNZIP extract SP's 4.00
Keywords: kbsetup kbprb KB154547