Q154264 - SGML Author Support Policy

SGML Author Support Policy

Q154264

The information in this article applies to:

Microsoft SGML Author for Word, versions 1.0, 1.1
Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
Microsoft Word for Windows, versions 7.0, 7.0a

SUMMARY

SGML Author is an add-on tool and converter for Microsoft Word.


                                               Use this version
   For this version of Word                    of SGML Author
   ------------------------------------------------------------

   Word for Windows 6.0, 6.0a, and 6.0c           1.0
   Word for Windows 95, versions 7.0, 7.0a        1.1
   Word 97 for Windows                            1.2

HOW TO GET SUPPORT FOR SGML AUTHOR

If you have a question about Microsoft Word only, contact Microsoft Technical Support at (425) 462-9673.

If you have a question about SGML Author, contact the Microsoft Technical Support Priority Comprehensive Line.

Calls into the Microsoft Technical Support Priority Comprehensive Line will be handled on a call-back basis. You will be charged a flat rate of $195 per call.

(800) 936-5900; $195 (US) per incident, billed to your Visa card, MasterCard, or American Express card.

For the most up-to-date information about Priority support, please see the Microsoft Web site at:

http://support.microsoft.com/support/contact/default.asp

Additional query words: KB_SGMLAUTHOR word95 word7 product enhancements sgmlword

Keywords : kbinterop kbpolicy kbsgml
Issue type :
Technology :