Knowledge Base

Internet Mail Window Loses Focus After Incorrect Login

Article ID: 154133

Article Last Modified on 7/15/2004

APPLIES TO

This article was previously published under Q154133

SYMPTOMS

When you are attempting to send and receive mail, if you type an incorrect password, click Cancel when you receive the Authentication Failed error message, and then log in correctly, the Internet Mail window is no longer selected. When this occurs, no window is selected.

RESOLUTION

Click the Internet Mail window to select it.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00

Keywords: KB154133


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