Knowledge Base

XCLN: Long Filenames Converted to 8.3 Format

Article ID: 154128

Article Last Modified on 10/28/2006

Microsoft Exchange Client 4.0
Microsoft Exchange Client 5.5

This article was previously published under Q154128

SYMPTOMS

When you save more than one file attachment in a message at once, if these attachments are all using long filenames, the files saved are in 8.3 format rather than long filenames.

WORKAROUND

Save each attachment individually; the long filename will be preserved.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbusage KB154128