TN3270E May Encounter Unexpected Application Exception
Article ID: 153948
Article Last Modified on 11/19/2003
APPLIES TO
- Microsoft SNA Server 3.0, when used with:
- Microsoft SNA Server 2.11 Service Pack 1, when used with:
This article was previously published under Q153948
SYMPTOMS
The SNA Server 2.11 Service Pack 1 TN3270E Server may experience
intermittent and random access violations.
If this occurs, the SNA Server TN3270E service will log the following event
in the Windows NT application event log:
Event ID:5
The TN3270E Service has abnormally terminated.
EXPLANATION
An exception (0xC0000005) has occurred that has caused the TN3270E
Service to terminate.
ACTION
Record message and contact technical support.
CAUSE
The TN3270 Server uses a critical section to protect its session control
blocks. However, it was not always using this critical section when it
scanned the control blocks. This can cause an access violation to occur.
STATUS
Microsoft has confirmed this to be a problem in SNA Server for Windows NT
versions 2.11 and 2.11.sp1.
This problem was corrected in the latest Microsoft SNA Server 2.11 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Additional query words: prodsna tn3270
Keywords: kbbug kbfix kbnetwork KB153948