Microsoft Knowledge Base

MSN Icon Does Not Function After MSN 1.2 Upgrade
Last reviewed: July 17, 1997
Article ID: Q153911

The information in this article applies to:

  • The Microsoft Network version 1.2

SYMPTOMS

After you upgrade to version 1.2 of MSN, The Microsoft Network, the MSN icon on the desktop may not function.

CAUSE

This behavior can occur if the Wsock32.dll file is damaged or missing.

RESOLUTION

To resolve this issue, rename the Wsock32.dll file (if it exists) in the Windows\System folder, and then extract a new copy of the Wsock32.dll file from your original Windows 95 disks or CD-ROM to the Windows\System folder. The Wsock32.dll file is located in the Win95_11.cab cabinet file.

NOTE: If you are using a NEC or Compaq computer with a preinstalled version of Windows 95, the Wsock32.dll file is located in the Win95_19.cab cabinet file.

For information about using the Extract tool, type "extract" (without quotation marks) at a command prompt, or see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q129605
   TITLE     : Using the Windows 95 Extract Tool (Extract.exe)

Additional query words: 1.20
Keywords : msnconnect kbenv
Version : 1.20
Platform : WINDOWS

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Last reviewed: July 17, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.