Article ID: 153826
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.0 Standard Edition
- Microsoft Systems Management Server 1.1 Standard Edition
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q153826
SYMPTOMS
When you create a software inventory package and specify "Microsoft
Excel.exe" (including the double quotation marks) as a filename, the
following error message appears in the Systems Management Server
Administrator User Interface:
Couldn't create a new package.
In addition, the following event is logged in the Application Event log:
Event ID: 118
Non-fatal Error in module: SMS_MAINTENANCE_MANAGER
Operation: Parse
Object: File
Object name: Package Rule File
Error code: 1
Cannot compile the package rule file
<drive>:\SMS\site.srv\maincfg.box\pkgrule\package.rul for site UUU.
MachineName = GREEBO
SiteCode = UUU
Component = SMS_MAINTENANCE_MANAGER
NOTE: The package does not appear in the Administrator User Interface. The
package information is written to the Package.rul file in the
\sms\site.srv\maincfg.box\pkgrule subdirectory.
CAUSE
Maintenance Manager cannot compile the PACKAGE.RUL with packages that
contain filenames in double quotation marks. Therefore, when Maintenance
Manager compiles, the PKG_16.CFG files it creates are 0 bytes in size and
an event is written to the Application Event Log.
WORKAROUND
To work around this problem:
- Manually remove the problem package(s) from the Package.rul file.
- Do not use double quotation marks (") in a package filename.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0, 1.1 and 1.2. We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes
available.
Additional query words: prodsms event viewer log
Keywords: kbinventory kbnetwork KB153826