WD95: Can't Set Workgroup Template Location on Banyan Vines
Article ID: 153787
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
This article was previously published under Q153787
SYMPTOMS
When you attempt to set the Workgroup template location to a Banyan Vines
network drive, the location does not appear in the File locations dialog
box even though it is set correctly. When you click New on the File menu,
you get the following error message:
Word cannot access your Workgroup templates
WORKAROUND
To work around this problem, close Word. In the C:\Msoffice\Templates
folder (directory), create a shortcut that points to the network drive and
folder where the Workgroup templates are located. Verify that this shortcut
actually opens the network folder that contains the templates. When you
restart Word, and click New on the File menu, a new tab will be available
that represents your shortcut. Select the tab to gain access to the
Workgroup templates on the network.
STATUS
Microsoft has confirmed this to be a problem in Word versions 7.0 and 7.0a
for Windows 95. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: default
Keywords: KB153787