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SMS: Internet Explorer GP Faults When Being Remote Controlled

Article ID: 153662

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q153662

SYMPTOMS

When you run the Microsoft Internet Explorer to view a web site within a remote control session, the following error message appears on the client computer using a Cirrus video driver:
IExplore caused a General Protection Fault in module IDIS_LM.DLL at <address>

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms explorer internet remote control

Keywords: kbnetwork kbremoteprog kbtshoot KB153662


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