Knowledge Base

Too Many NAKs" Error When Remote Controlling a NetWare Client

Article ID: 153634

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q153634

SYMPTOMS

When you remote control a NetWare client computer, the following error message appears on the Remote Control agent:
Too many NAKs - terminating
When you click OK on the client computer, the Systems Management Server's Quick Viewer window appears white in color with the following error message:
The remote computer has entered a video mode that is only supported by the Remote Control Agent. The Remote Control Agent is not currently running on the Remote Computer.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2

Additional query words: prodsms naks remote control

Keywords: kbnetwork kbremoteprog kbtshoot KB153634


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