Knowledge Base

Remote Control Causes GPF, II Errors w/ Schedule+, PowerPoint

Article ID: 153577

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q153577

SYMPTOMS

When you use Remote Control to operate a high-resolution Windows 95 client from the SMS Administrator UI, and if the client is running Microsoft Schedule Plus or Microsoft PowerPoint, you can receive a General Protection Fault (GPF) error and/or an Illegal Instruction (II) error.

Clients can receive GPFs in modules Idis_ipx.dll and/or Gdi.exe.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. It has been fixed in Systems Management Server version 1.2.

Additional query words: prodsms gpf dr watson

Keywords: kbarttypeinf kbbug KB153577


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