Microsoft Knowledge Base

"Modem Is Busy or Not Found" Connecting to MSN
Last reviewed: October 7, 1997
Article ID: Q153474
The information in this article applies to:
  • The Microsoft Network versions 1.2, 1.3, 2.0, 2.5

SYMPTOMS

When you attempt to connect to MSN, The Microsoft Network, with a Creative Labs 19200 Data Fax Modem or a NEC 28.8 Data Fax Modem, you may receive the following error message: 

   Modem is busy or not found.

RESOLUTION

To resolve this issue, disable the Use Error Control option and add the following extra setting: 

   Creative Labs 19200 Data Fax:  AT$F0H0

   NEC 28.8 Data Fax Modem:       AT&F0
To disable the Use Error Control option and add the extra setting, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click Modems.

  3. Click the modem you are using, and then click Properties.

  4. On the Connection tab, click Advanced.

  5. In the Extra Settings box, type the appropriate extra setting.

  6. Click the Use Error Control check box to clear it.

  7. Click OK or Close until you return to Control Panel.

Additional query words: 1.20 1.30 2.00
Keywords : msnconnect kberrmsg kbhw
Version : 1.20 1.30 2.00
Platform : WINDOWS

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Last reviewed: October 7, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.