Extra Modem Settings for Connection Problems

Microsoft Knowledge Base
Extra Modem Settings for Connection Problems
Last reviewed: October 7, 1997 Article ID: Q153473
The information in this article applies to: The Microsoft Network versions 1.2, 1.3, 2.0, 2.5 SYMPTOMS You may be unable to connect, or have difficulty remaining connected to, MSN, The Microsoft Network. CAUSE Some modems may require extra settings or specific configurations to connect to MSN. RESOLUTION The following table lists extra settings and configurations that may prevent connection problems for specific modems. To add an extra setting or to change the Use Error Control or Compress Data options, follow these steps: Click Start, point to Settings, and then click Control Panel. Double-click Modems. Click the modem you are using, and then click Properties. On the Connection tab, click Advanced. In the Extra Settings box, type the appropriate extra setting. Enable or disable the Use Error Control and Compress Data options as appropriate. Click OK or Close until you return to Control Panel. Modem model Extra settings Configuration ArchTek 28.8 none Install as Accura 28.8 V.34-VFC Compress Data off AT&T Keep in Touch 28.8 PCMCIA none Use Error Control off Boca Research M1441W &K3\N3%C0 Use Error Control off Cardinal 28.8 pnp none Remove "Wait for dial tone before dialing" on the Connection tab of Modem Properties Cirrus Logic 14.4 \N3\Q3%C0 Use Error Control off Install as 14.4 data/fax Creative Labs 28.8 AT&F1&K3&D0 Use Error Control off CommWave 28.8 Dat Fax with AT&T chipset %C0\N3 Delrina 14.4 PCMCIA &Q6&K3 Diamond Multimedia TeleCommander 2500 AT&F Use Error Control on Compress Data off TeleCommander 3500 AT&F Use Error Control on Compress Data off Maximum Speed setting 38400 DigiCom Connection 144+ (Digicom SoftModem Drivers installed) &K3%C0 Use Error Control off Digicom 14.4 SoftModem \N0&K4 DigiCom 14.4 &Q6&K3 GateWay 28.8 Telepath V6.0 AT&F1&K3 Telepath 57600 AT&F1&K3 GVC F1114 VR6 none Set up as Standard 14.4 IBM Aptiva Mwave 28.8 -sse1 Use Error Control off IBM ThinkPad Mwave 28.8 PCMCIA AT&F&SE1Q0V1X1 IBM Internal 701 14.4 E1Q0V1X4&K3 Infotel 14.4 AT&F Set up as Standard 14.4 Remove FIFO buffers Infotel 28.8 AT&F1 Use Error Control off Logicode Quick-Tel 2814 HV %C0\N3S10=200 Megahertz 14.4 AT&F Motorola Lifestyle 28.8 PNP AT&F1 Use Error Control on Compress data off Lifestyle & Power 28.8 external none Set up as Standard 28.8 Montana 33.6 PCMCIA AT&F NEC 28.8 Data Fax AT&F1 Use Error Control on Compress data off OSITECH 28.8 PCMCIA none Use Error Control off Packard Bell 28.8 Data Fax AT&F1 Use Error Control on Compress data off PCTEL/HSP 33.6 Deluxe AT&F&C1&D2&K3&W1 Lower modem to 57600 Use Error Control Off Server Type -- Error Control Off Software compress off Phoebe 28.8 \Q3\N3\J0%C0 Practical Peripherals 14.4 FXMT external &K3 28.8 FXMT,SA & HCII AT&F1 Set up as a Standard 28.8 PC 28.8 T2-EZ AT&F1 28.8 LCD/PC Ext none Use Error Control off Set Flow Control to None. PM288HC AT&F1 Use Error Control off Prometheus 14.4 data fax &Q6&K3 14.4 SoftModem \N0&K4 Rockwell 14.4 V1.403 AT&F or &Q6&K3 Set up as 14.4 data fax Use Error Control off Rockwell 14.4 V1.510 AT&F or &Q6&K3 Set up as 14.4 data fax Use Error Control off Rockwell 14.4 V1.620 AT&F or \N0&K3 Set up as 14.4 data fax Use Error Control off NOTE: Rockwell settings may work for any modem that uses the Rockwell chip set, including Boca, Zoltrix, and Zoom 14.4 modems. Supra 28.8i PnP AT&D0 Use Error Control off Compress Data off maximum speed set to 57600 U.S. Robotics Sportster 14.4 none Use Error Control off Sportster 28.8 Vi AT&F1&K3&N13&D0 Use Error Control off Set up as USR Sportster 28.8 internal Sportster 28.8 AT&F1&K3&N13 Sportster WinModem 28.8 Fax rs AT&F1 If the UART is an 8250, remove FIFO buffers PCMCIA 14.4 AT&F Use Error Control off PCMCIA 28.8 S56=144 S27=48 Use Error Control off Zoltrix 14.4 &K3+H3S95=1 Use Error Control off Zoltrix 28.8 &K3 Set up as 28.8 internal Zoom ComStar 28.8 none Set up as Hayes Optima 288 V.34+Fax+Voice

Additional query words: 1.20 1.30 2.00 2.50
Keywords : msnconnect kbhw
Version : 1.2 1.3 2.0 2.5
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 7, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.

Microsoft Knowledge Base

Extra Modem Settings for Connection Problems

SYMPTOMS

CAUSE

RESOLUTION