Microsoft Phone Dials Local Number as Long Distance
PSS ID Number: 153428
Article Last Modified on 11/8/2001
The information in this article applies to:
This article was previously published under Q153428
SYMPTOMS
When you use Microsoft Phone to dial a local number with the same area
code as the current location, a 1 may be dialed before the local phone
number.
CAUSE
If you click the Dial As Long Distance check box in the Dialing Options
dialog box to select it, whether you click Cancel or OK, the Dial As Long
Distance check box remains selected for that phone number and any other
local phone number with the same prefix. Once the check box is selected,
the prefix of the number being dialed is added to the list of toll
prefixes associated with the current location.
RESOLUTION
To remove the local prefix from the list of toll prefixes, use either of
the following methods:
- In Microsoft Phone, click Dialing Options, enter the local number or
another local number with the same prefix, click the Dial As Long
Distance check box to clear it, and then click OK.
- Remove the prefix from the list of toll prefixes manually. To do so,
follow these steps:
- In Microsoft Phone, click Connect Using on the Tools menu.
- Click Fax Properties, click the Dialing tab, and then click Toll
Prefixes.
- Click the prefix, click Remove, and then click OK.
NOTE: These settings are global settings that affect fax calls as well
as calls placed with Microsoft Phone.
Additional query words: 95
Keywords: KB153428
Technology: _IKkbbogus kbMSHardwareSearch kbPhone