Knowledge Base

SMS Administrator Unable to Display Properties of Two NICs

Article ID: 153396

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.0 Standard Edition
Microsoft Systems Management Server 1.1 Standard Edition
Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q153396

SYMPTOMS

When two identical network interface cards (NICs) are installed on a Windows NT client, the SMS Administrator is sometimes unable to display both cards when using the "View a table of data records" display in the "Netcard Properties" window.

CAUSE

This problem occurs when the parameters retrieved by Invwin32.exe are equal for both cards (example with an ENET-TR Netflex/Netflex-2):

   Manufacturer = <ENET-TR Netflex/Netflex-2 COMPAQ>
   IRQ          = 0
   Port Address = <nothing>

The "IRQ=0" means there is no IRQ parameter in the registry (in the HKEY_LOCAL_MACHINE subtree, at the subkey SYSTEM\CurrentControlSet\Services\NETFLX1\Parameters).

WORKAROUND

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.1 and 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms invwin32

Keywords: kbinventory kbnetwork KB153396