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WinWord 2.0c GPF When Opening File Using Remote Control

Article ID: 153248

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.0 Standard Edition
Microsoft Systems Management Server 1.1 Standard Edition

This article was previously published under Q153248

SYMPTOMS

When you open a file in Microsoft Word for Windows 2.0c on a Windows 3.11 client, a general protection fault (GPF) occurs in IDIS_LM.DLL, or IDIS_IPX.DLL in the case of a NetWare client.

CAUSE

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms

Keywords: kbinterop kbnetwork kbremoteprog kbtshoot KB153248