Knowledge Base

Despooler Uses More Bytes After Move to a Helper Server

Article ID: 153247

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.0 Standard Edition
Microsoft Systems Management Server 1.1 Standard Edition

This article was previously published under Q153247

SYMPTOMS

After moving the Despooler service on to a helper server, approximately every five minutes the number of both paged and non-paged bytes used by the SMS Executive (Smsexec.exe) increases by one.

CAUSE

When Smsexec.exe goes through the thread list and finds the internal registry key of the SMS_DESPOOLER = NULL, it adds 192 bytes every minute to both the system pool non-paged and paged bytes. The actual smsexec.log message is as follows:

~Going through the thread list...   $$<SMS_EXECUTIVE><Sat Dec 02 15:16:59
1995~><thread=D5>
~Internal registry key is NULL for thread SMS_DESPOOLER
$$<SMS_EXECUTIVE><Sat Dec 02 15:16:59 1995~><thread=D5>

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms

Keywords: kbarttypeinf kbdespooler kbnetwork kbsetup KB153247